ezProHub global delivery model is well prepared to help enterprises make the most of their IT budgets from business-critical investments made in the past. IT departments of enterprises can leverage our expertise in a range of technical skills, deep domain understanding as well as proven track record to
- Minimize persistent cost of maintaining current applications
- Minimize total cost of ownership
- Make sure of enhanced quality and reliable services levels
- Augment returns from legacy applications by improving their stability
- Augment visibility in to state of existing applications
- Augment bandwidth to focus on strategic IT initiatives
- Improve end user satisfaction
At ezProHub, we have evolved processes to effectively handle transitions and knowledge transfers impeccably with our customers. We carry out detailed root cause analysis and implement a long-term view while deploying fixes to customer applications. Our metrics motivated processes covers business continuity and disaster recovery for our customers we employ a suite of tools such as Remedy and Tivoli to manage customer engagements efficiently. This approach ensures alignment with customer expectations as well as reduction of risks. EZPro thus assumes complete ownership for the application maintenance and acts as an extended offshore team for the customer.
ezProHub offers a cost effective solutions for application maintenance and support to its customers based on its various models of delivery by means of our hybrid methodology.
Depending on your needs and the engagement model, ezProHub can deliver 24×7 coverage for application portfolios. ezProHub knowledge spans EMC| Documentum, Microsoft Technologies, J2EE, Java, SAP, BI & DW Applications, Mainframes, AS/400 and several other platforms, databases, languages, software, and enterprise applications. Our portfolio-based approach, together with the profundity and specificity of our processes allows unparalleled levels of customization. We can handle your critical business needs by maintaining your critical applications.
Advantages of Outsourcing your Application Maintenance & Support to ezProHub:
- Significant Cost Savings
- Lowered risks and increased predictability
- Increased Monitoring of the applications for security vulnerabilities
- Timely release of programs and enhancements
- Enhanced knowledge management
- Full portfolio optimization
Effective Support of the applications and increased user satisfaction